The valet
The same night,
from the other
side of the key.
One shift, as the person running it actually experiences it.
7:00pm
They clock in
on the same phone.
No stand-alone terminal, no paper sheet, no supervisor with a clipboard. The shift starts on the device already in their pocket, under the on-site controls the operator set.
Then the cars come
Every leg of every car
is on the clock.
Check in, park, retrieve, hand back. Each leg is timestamped as it happens, so the wait a guest actually felt is a measurement rather than somebody's memory of it.
One run, drawn to illustrate. The timestamps underneath it are real.
And the next morning
The quickest valet and the
most careful valet are
rarely the same person.
So there are four boards, not one: every award added up, and then the same points sliced three ways over the same hours.
The four boards, and the unit under them, are the ones the product ranks. These five people and their rates are illustrative.
Tops AllCamila Reyesevery award, per hour76 pts / hrWhy it matters
Your best valet already
knows they are your
best valet.
Now so do you, and so does everyone else on the board. Nobody has to take a supervisor's word for who carried the Saturday.
Seen enough of this one?
Pick the part you
actually care about.
The same operation, seen from five sides.
One shift, start to finish
Show it to your team.
Thirty minutes. We will run a real night on one of your locations and let your valets see their own board at the end of it.