B2BValletto LLC → and Valet company
Master Service Agreement
The valet company, when it signs an order form or accepts the agreement to license the platform.
- Access to the platform and what the company may do with it
- Fees, payment and term
- Data protection, security and retention
- Text messaging and carrier registration duties
- Advisory work: property analysis, staffing and pricing proposals
- Liability, indemnity and confidentiality
B2BValletto LLC → and Staff and partner contacts
Platform User Terms and Staff Notice
Each individual who signs in: attendants, supervisors, managers, owners' team members, and the designated contacts at partner properties.
- Your account and acceptable use
- That Valletto is the software provider and not your employer
- What the platform records about staff: time clock, schedule, activity, photographs, and clock-in location where the employer enables it
- Text messages sent to you about your shifts
B2CValet company → and Guest
Your valet company's Terms of Service and Privacy Policy
You and the valet company, when you scan the ticket, enter your phone number or accept a charge.
- What the valet service is, and that the company provides it
- Key and vehicle handling protocols
- Text message consent and the required carrier notices
- Digital payments
- Guest responsibilities, liability and dispute resolution
- What the company collects about you and how long it keeps it
B2CValletto LLC → and Guest
Guest Terms of Service
You and Valletto, for the parts of the experience Valletto itself runs: the check-in page, the messages and the payment page.
- What Valletto is, and what it is not
- Payments taken through a Valletto payment page
- Payment disputes and chargebacks
- Text messages about your valet session
- Privacy, and where the full policy lives
B2CValletto LLC → and Resident
Resident Terms of Service and Privacy Policy
You and Valletto, when you verify your phone number in the resident app. The app shows them at sign-in; these pages are where you can read them again afterwards.
- Permits, plates and the parking programs your operator offers
- Fees, billing and recurring charges
- Text messages and verification codes
- That the operator, not Valletto, runs the parking facility
- What the app collects about you, and how long it is kept