Sample document
Last updated: September 8, 2026
Sample Valet Co. is a fictional valet company. Every valet company on the platform issues its own version of this document, with its own name, address, phone number and contact addresses filled in, published at its own address in the form yourcompany.valletto.io/terms. The copy below is the same template theirs is built from, so you can read what it says before you ever meet it on a check-in screen.
The document that binds you is your own valet company's, linked from the check-in and payment pages they send you. See how the agreements fit together, or the matching Privacy Policy.
Welcome to Sample Valet Co. ("Sample Valet Co.," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of all valet parking solutions, digital check-in tools, SMS communication services, payment modules, and operational features provided through the Valletto platform (the "Platform").
Contracting parties. When you use valet services at a location operated by Sample Valet Co., you are entering into a contract with Sample Valet Co. - the valet company that operates the service and employs or engages the valet staff. Valletto LLC ("Valletto") is not a party to that contract. Valletto is solely the technology provider: it supplies the software, SMS infrastructure, and digital tools that Sample Valet Co. uses to run its valet operations. All valet services - including vehicle handling, key storage, and retrieval - are provided by Sample Valet Co., not Valletto.
Acceptance. By accessing or using any part of the Platform - including scanning a valet QR code, entering your phone number, receiving SMS updates, submitting photos, or processing payments - you expressly agree to be bound by these Terms and to contract with Sample Valet Co. on these terms. If you do not agree with these Terms, you may not use or access any Valletto-powered services.
Valletto acts as the technology, communications, and systems provider for Sample Valet Co.. Valletto supplies all digital tools, SMS systems, software infrastructure, storage, and operational processing required to complete your valet experience. Valletto does not operate valet services, employ valet staff, park or retrieve vehicles, or make decisions regarding vehicle handling. All valet services are performed solely by Sample Valet Co..
Valletto provides the digital platform that Sample Valet Co. uses to manage vehicle check-ins, SMS notifications, storage of key information, vehicle retrieval workflows, payment processing, and related operational needs. The valet service itself is provided by Sample Valet Co..
Through the Platform, guests may:
All communications are strictly service-related and never promotional. No marketing messages are sent.
Guests must manually provide consent to receive SMS updates by:
Consent cannot be pre-checked, implied, assumed, or bundled with other agreements.
This exact CTIA/10DLC-required language appears directly above the opt-in checkbox:
"I agree to receive SMS updates from Sample Valet Co. powered by Valletto about my valet service. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe or HELP for help."
Your company name is dynamically injected based on your subdomain (e.g., Sample Valet Co..valletto.io).
This message is automatically sent when the guest completes their opt-in:
"Sample Valet Co.: Thank you for subscribing. Text HELP for help. Text STOP to unsubscribe. Message and data rates may apply. Message frequency varies."
This exact format is required for carrier approval.
Message frequency varies based on service activity (commonly 1–6 msgs), but may increase if your valet session has additional actions such as:
No marketing messages will ever be sent.
Your contact number will not be shared with third parties for their marketing or other purposes.
This is mandatory for all 10DLC campaigns.
If digital payments or digital tips are offered at the valet location, the following applies:
If Apple Pay, Google Pay, or App Clip payments are used, those systems' respective terms also apply.
If you believe a charge is incorrect, please contact Sample Valet Co. first. Most billing issues can be resolved directly and far faster than through a bank dispute.
Authorized charges. Initiating a payment dispute or chargeback with your card issuer for a charge that you authorized, and for which valet service was provided, is a material breach of these Terms. This section does not apply to charges that were unauthorized or fraudulent, and nothing in these Terms limits your rights under applicable law with respect to such charges.
Refunds during an open dispute. While a payment dispute is under review by your card issuer, the payment processor prevents the disputed charge from being refunded. Sample Valet Co. cannot refund a disputed charge, even one it would otherwise agree to refund, until you withdraw the dispute with your bank or the dispute is resolved.
Platform access. Digital services at this location are provided through the Valletto platform, which maintains its own guest terms at valletto.io/guest-terms. Under those terms, Valletto may restrict a guest's access to its platform services following a payment dispute of an authorized charge.
Guests agree to:
False information may result in delays or denial of service.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL VALET SERVICES AND THE PLATFORM ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Sample Valet Co. and Valletto do not warrant that:
Neither Sample Valet Co. nor Valletto shall be responsible for:
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
INDIRECT DAMAGES WAIVER:
IN NO EVENT SHALL Sample Valet Co. OR VALLETTO BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST WAGES, BUSINESS INTERRUPTION, LOSS OF USE, OR COST OF SUBSTITUTE SERVICES.
LIABILITY CAP:
Sample Valet Co.'S AND VALLETTO'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR VALET SERVICES SHALL NOT EXCEED THE GREATER OF:
Nothing in this Section limits rights that cannot be waived under applicable state consumer protection laws. Some states do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such cases, liability is limited to the fullest extent permitted by applicable law.
You acknowledge that the disclaimers and limitations in this Section are essential elements of the agreement between you and Sample Valet Co. and reflect a reasonable allocation of risk.
Your key or digital fob may be stored in:
Only authorized valet personnel may access or handle keys. All interactions with your vehicle follow Sample Valet Co.'s internal policies and local operational requirements.
You agree to indemnify, defend, and hold harmless Sample Valet Co., Valletto LLC, and their respective officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:
This indemnification obligation survives termination of these Terms.
Service may be temporarily suspended due to:
Delays due to these interruptions do not create liability for Valletto or Sample Valet Co..
Any disputes involving your valet service - including SMS notifications, payments, or vehicle handling - will be governed by the laws of the state in which the valet service was performed, without regard to conflict of law principles.
You and Sample Valet Co. consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Miami, Florida (or, if Miami or Florida is not available, the state in which the valet service was performed) for any dispute that is not subject to binding arbitration under Section 9A.
Parties agree to:
Nothing in these Terms limits rights granted under applicable state consumer laws.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Any dispute, claim, or controversy arising out of or relating to these Terms, your use of valet services, or any services provided by Sample Valet Co. (collectively, "Disputes") shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules, rather than in court.
YOU AND Sample Valet Co. AGREE THAT DISPUTES MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
YOU AND Sample Valet Co. WAIVE ANY RIGHT TO JURY TRIAL.
You may opt out of this arbitration agreement by sending written notice to support@example.com within 30 days of first using the Platform. Opting out does not affect your ability to use valet services.
Either party may bring an individual action in small claims court if the claim qualifies. Either party may seek injunctive relief in court to prevent irreparable harm.
Valletto may update, revise, or modify these Terms periodically. When changes occur:
Guests are encouraged to review the Terms regularly.
We take data protection seriously and are committed to safeguarding all personal information collected through the Valletto Platform. This includes any data submitted during digital check-in, SMS interactions, payment processing, and vehicle retrieval workflows.
Our Privacy Policy explains in detail:
Because Valletto provides technology services to many valet companies, each company receives a company-specific Privacy Policy tailored to their brand name and subdomain.
For full details, please review the Privacy Policy specific to this valet operator:
https://sample-valet.valletto.io/privacy
If you have questions about how your data is handled, you may contact the valet company or Valletto at any time using the information listed in the Contact section.
For support or questions:
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms, which shall remain in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' intent.